Enquiry Received
Phil will personally be in touch — usually within a few working hours — to confirm the most convenient appointment time for you.
"
Thanks for reaching out! I've received your EPC request on your preferred day(s).
I'm often out on surveys — up in lofts, carrying out inspections, or driving between Shropshire properties — so I might not reply immediately. However, I'll check my schedule and get back to you as soon as I'm free to confirm your appointment!
— Phil, ABC EPC
What happens next
Here's what to expect
Phil reviews your enquiry
Your details land straight with Phil — no call centres, no middlemen. He'll check your postcode and availability.
He'll call or text to confirm
Phil will contact you on the number you provided to agree a date and time that suits you.
Survey day
Phil arrives, carries out the assessment (typically 30–60 minutes), and your EPC is lodged on the Government register within 24 hours.
After your survey
Where to find your EPC
Once lodged, your certificate is publicly available on the Government's EPC Register — no email needed.
- 1Go to gov.uk/find-energy-certificate
- 2Select Domestic
- 3Enter your postcode and scroll to your property
Need to reach Phil sooner?
While you wait, you might find these useful: